Here's a sample 10-Day Refund Policy that you can include in your terms:

10-Day Refund Policy

At Emyshop global, we want you to be completely satisfied with your purchase. If you are not fully satisfied with your order, we offer a 10-day refund policy from the date of purchase. Below are the details of our refund policy:

Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

• The refund request must be made within 10 days from the date of purchase.
• The item(s) must be unused, in the original packaging, and in resellable condition.
• Proof of purchase (order confirmation or receipt) must be provided.

Refund Process

1. Request a Refund: To initiate a refund, contact our customer support team at info@emyshop.com.ng/  with your order number and reason for the refund.
2. Return the Product (if applicable): If your refund request involves a physical product, you will be required to return it to us. You are responsible for return shipping costs unless the item is defective or was sent in error.
3. Refund Approval: Once we receive the returned item(s) and verify that they meet the conditions outlined above, we will process your refund. Refunds will be issued via the original payment method.
4. Refund Timeframe: Once your refund is approved, you can expect to receive it within 7-10 business days.

Non-Refundable Items

The following items are not eligible for a refund:

• Products marked as "Final Sale" or "Non-Returnable."
• Digital products or downloadable content, unless they are defective.
• Gift cards, unless required by law.

Exceptions

We reserve the right to refuse a refund if the product shows signs of misuse, damage, or if the return request is made after the 10-day period.

If you have any questions or need assistance with your return or refund, please contact us at info@emyshop.com.ng