Privacy Policy

Effective Date: May 15, 2025

Emyshop Global (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Emyshop.

This Privacy Policy applies to our website, mobile application, and associated subdomains (collectively, our “Service”). By accessing or using our Service, you agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

  • Cookie: Small data stored by your browser to identify it and remember information such as preferences or login status.

  • Company: Refers to Emyshop Global.

  • Country: The country where Emyshop is based — Nigeria.

  • Customer: Individuals or organizations using our services.

  • Device: Any internet-connected device (e.g., phone, tablet, computer) used to access our Service.

  • IP Address: A unique number assigned to a device to identify its location on the internet.

  • Personal Data: Information that directly or indirectly identifies a person.

  • Service: The services provided through our website or mobile app.

  • Third-Party Service: Advertisers, marketing partners, and service providers who may interact with your data.

  • You: The person or entity using our services.

What Information Do We Collect?

We collect information when you:

  • Visit our website

  • Register or create an account

  • Place an order

  • Subscribe to newsletters

  • Respond to surveys or fill out forms

  • Use features that access your camera, microphone, or upload media content

Collected data may include:

  • Name, email, shipping address, and payment information

  • Device type, operating system, and IP address

  • Transaction history and preferences

  • Audio and visual data, such as photos, videos, and voice recordings, only when you voluntarily upload or use AV features on the platform

We do not access your camera or microphone without your explicit permission.

How Do We Use the Information?

Collected information may be used to:

  • Personalize your experience

  • Improve our website, app, and customer service

  • Process transactions and manage your account

  • Send order updates and promotional messages (if opted in)

  • Enable features such as video reviews, live chat, or audio-based product feedback

Sharing of Information with Third Parties

We may share your data with trusted third-party providers for:

  • Payment processing

  • Order fulfillment

  • Customer support

  • Email and marketing communications

  • Hosting or processing of user-uploaded audio/visual content

We do not sell your personal data. Data may be disclosed in the case of legal obligations or business transactions (e.g., mergers).

Data Security

We implement security measures including:

  • Encryption

  • Secure payment gateways

  • Controlled access to sensitive data

However, no system is entirely secure. We recommend strong passwords and safe browsing practices.

Cookies

Cookies help us:

  • Remember login and user preferences

  • Analyze usage

  • Improve performance and functionality

You may disable cookies, but some features may not work correctly.

Information Storage and Retention

We retain your personal data:

  • As long as needed to deliver services

  • To comply with legal obligations

Audio-visual content may also be stored only with your consent and for as long as it's needed for the associated feature (e.g., reviews, support).

When no longer required, your data will be deleted or anonymized.

Data Deletion Policy

To delete your account and all associated data, follow these steps:

  1. Go to the More section in the app or website

  2. Select Profile

  3. Click the three dots next to your profile photo

  4. Select Delete

This will permanently remove your account, personal data, and any stored audio/visual content linked to your account.

Updates and Corrections to Your Information

You may:

  • Access and update your profile information

  • Request corrections through customer support

  • Unsubscribe from promotional emails anytime

International Data Transfers

Your data, including any uploaded media, may be processed or stored in other countries. By using our services, you consent to this transfer.

Third-Party Links

Our Service may link to third-party sites. We are not responsible for their privacy policies or content.

Children’s Privacy

We do not knowingly collect information from individuals under 18. If a minor has submitted data, please contact us immediately for deletion.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with an updated date. Significant changes may be communicated via email or notification within the app.

Contact Us

If you have questions about this Privacy Policy, contact us:

Email: info@emyshop.com.ng
Website: https://emyonlineshop.com

By using Emyshop Global’s services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and app.